PAU GROUP
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02 — CapabilityEverything from the first cable run to the software on top of it.
Five delivery divisions — structured cabling and fibre installation, enterprise network design, managed IT services under SLA, cybersecurity, CCTV and access control, and software and cloud. Each has its own technical lead and its own standards, all drawing on shared operations, procurement and support.
Structured cabling, fibre & network installation
The foundation division, and the origin of most of our client relationships. We design and build the physical and logical network — from the first cable run to the routing table — then test, label and document every metre of it. Nothing is handed over on the promise that it will be tidied up later.
- Structured cabling to TIA/EIA-568 standard
- Fibre optic installation, splicing and testing
- Network point installation and migration
- Rack build, patch panel and cable management
- Data centre and server room infrastructure
- Network design and architecture
- LAN, WAN and SD-WAN implementation
- Switching, routing and segmentation
- Controller-based wireless and site surveys
- Optimisation, monitoring and documentation
Handover pack: as-built drawings, patch panel schedule, cable test results, equipment register, warranty documentation and credentials — delivered within five business days of completion.
Managed IT services & support under SLA
A contracted service line for organisations that would rather their people did their jobs than managed their IT. We monitor, patch, support and maintain the environment against response and resolution targets agreed before we start — not after something breaks.
- 24/7 remote network and system monitoring
- First and second-line service desk
- On-site and remote technical support
- Server, endpoint and hardware maintenance
- Microsoft 365 administration and support
- Backup and disaster recovery
- Managed print, LAN and WiFi services
- Patch and vulnerability management
- Asset register and lifecycle management
- Monthly service reporting
Tickets close when the client confirms the fix — not when the technician decides the work is done. Critical and high-priority incidents produce a written post-incident report within 24 hours of closure.
Cybersecurity services & managed security
Security is no longer a technical concern — it is a board concern, a regulatory concern and a reputational one. We protect the whole path: the perimeter, the endpoint, the mailbox, the data and the people. Because we build the networks too, we secure environments we actually understand.
- Risk and vulnerability assessment
- Firewall and perimeter deployment
- Endpoint detection and response
- Email and DNS-layer security
- Data protection and encryption
- Incident response and recovery
- Security awareness training for staff
- Managed security services
- POPIA readiness support
- Security posture reporting
We are building toward a full Security Operations Centre capability. Data protection is handled under the Protection of Personal Information Act, with a designated Information Officer.
CCTV, access control & electronic security installation
Surveillance and physical access systems, designed from a documented site survey rather than a price list. We map the entry points, blind spots, lighting and risk areas first — then specify equipment that suits the site, install it properly, and maintain it afterwards.
- IP CCTV, NVR/DVR and cloud recording
- Access control and biometric readers
- Perimeter detection and alarm integration
- Intercom and visitor management
- Remote monitoring and AI-assisted analytics
- PSIRA-registered technicians on every site
- UPS backup on every recorder installation
- Every camera cable labelled at both ends
- Client sign-off on a completion certificate
- Site survey within three business days of enquiry
Preventative maintenance contracts include camera cleaning and alignment, PTZ and IR testing, recorder health and storage checks, access-control and battery testing, and a written report within 24 hours of every visit.
Software development, cloud & smart technologies
Where the infrastructure ends, the software begins. We build custom applications, integrate systems that were never designed to talk to each other, move workloads to the cloud and automate the work that people should not be doing by hand.
- Custom application development
- Systems and API integration
- CI/CD pipelines and DevOps enablement
- Cloud migration and optimisation
- Containerisation and infrastructure as code
- IoT sensors and remote monitoring
- AI-assisted surveillance analytics
- Process automation
- Drone-based inspection and survey
- Dashboarding and reporting
You own the code. Repositories, documentation and deployment pipelines are handed over — never held hostage. Our cybersecurity division reviews what our developers build.
Consulting & advisory
ICT strategy, infrastructure audits, disaster recovery and business continuity planning, digital transformation roadmaps and project management — standalone or alongside any division above.
Response commitments,
agreed before we start.
Every managed service client is covered by a four-tier priority framework. Select a tier to see what it means.
Critical and high-priority incidents produce a written post-incident report within 24 hours of closure. Tickets close when you confirm the fix — not when the technician decides the work is done.
Not sure which division you need?
Describe the problem rather than the product. We will tell you what it actually takes to solve it — and if it is not us, we will say so.